We are happy to provide our customers with great value and service. That’s why we offer free shipping from the different warehouses with which we work and we do it via ePacket or EMS and in the US by USPS. Items “FREE”: Products without cost (cost 0) are promotional products, you simply have to pay shipping and handling fees. These products are offered by our partners thanks to the large orders placed by all our customers.
WHERE ARE THE PRODUCTS
We ship from multiple national and international stores, some from Spain although the vast majority comes from the United States, Canada, Russia, China, India, Nepal and Indonesia. Therefore, the exact delivery time depends on where the product is shipped.
So the processing time of an order is 2-5 working days.
SHIPPING TO MORE THAN 200 COUNTRIES
We can deliver products to more than 200 countries, but we specialize in directing our offers to the Spanish-speaking market, from Spain to Spain and Latin America.
We are not responsible for any personalized rate once the items have been shipped. When you buy our products, you accept that one or more packages can be sent to you and you can get customs fees when they arrive in your country.
The shipping time varies by location. These are our estimates:
|Ubicación||*Tiempo Estimado de Envío|
|Estados Unidos||10-20 Días hábiles|
|Canadá, Europa||8-20 Días hábiles|
|Australia, Nueva Zelanda||10-30 Días hábiles|
|Central & South America||15-30 Días hábiles|
|Asia||10-20 Días hábiles|
|África||15-45 Días hábiles|
You will receive an email with a tracking number once your order has been sent, but sometimes due to free shipping, the tracking number will not be available. For logistical reasons, items in the same purchase can be sent in separate packages, even if you have specified the combined shipment.
If you have any other questions, please contact us and we will do our best to help you.